We love Xero--it is very simple and user-friendly. It makes accounting more enjoyable. The vendors that use Xero are the type of people that we want to collaborate with. It really resonates with our company culture.
Intercom consolidates all of our user data. You can see at which stage everyone is, relative to your product’s lifecycle. It helps you customize messages to your customers. It works as a database as well. It is super simple, and it consolidates various aspects of your business into one platform.
Intercom is really great; it is super easy to reply to your customers with it. It’s a fantastic tool to get the job done. We initially used Help Scout, and we liked that it had more analytics. But ultimately, we were looking for something that would allow us to do customer and user communication both in one place, which is why we switched to Intercom.
ZenHub is an integration on top of GitHub. We were using GitHub Issues before, which was good but basic; we wanted to add more agile and scrum abilities. ZenHub works very well in that regard. The price is also very affordable.
Asana is fantastic. I really like organizing both the company and my personal workflows on there. It makes it very easy to collaborate.