I’ve only known RelateIQ since they were purchased by Salesforce. I’ve used a lot of CRM tools in the past. RelateIQ is pretty good, and I like them the best, especially for a small company. It’s very light and fast, and it integrates very well. Out of all the CRMs, you have to input the least into RelateIQ compared to other CRMs. It’s the best one out there for small businesses.
The customer service and upper management at Shopify are so unhelpful. They charged us when we weren't taking credit cards and were only taking reservations. Then we had to refund all the orders, and then they said we had to cancel all the orders by hand. However, its CMS is very good. Everything is really simple as well as being customized intensely. This holds true except for certain things that require a plus membership. I don’t like that they only use Stripe. Stripe doesn’t allow companies in the cannabis industry to use their platform. Because Shopify only uses Stripe, you have to use a third party which takes a piece of it.