QuickBooks Online is hard to get going on your own, but accountants prefer it, and it’s easy to use once it’s setup correctly. It streamlines everything for us, and we have no complaints for what we use it for. We’re only using it for about 10 payments per month, so we don’t have to pay more, to do more, just yet. We don’t have payroll to do, so it’s a good place to keep track of invoices, and keep our year-round accounting and budgets in check.
We use Intuit, for now. We haven’t had to do much credit card processing, and if you’re only doing minimal processing, you should definitely use Intuit. The service charges are probably a few percentage points higher than others, but it’s great because it integrates with QuickBooks.
We’re pretty unhappy with MailChimp. We find that the interface isn’t user-friendly, and we’ve heard a lot of complaints from different people that are not getting our emails. Also, it gets expensive after you go over their free plan.
Google Hangouts was buggy, so we started doing more in Skype. We use Skype for audio and video calls, as well as texting and group chats. The people we work with are not all in the same place; some are traveling, and others are living in other countries, and we use Skype with them.
We use Facebook Messenger as an easy way to send articles to others.
It’s hard to get everyone on the same tool, especially when not everyone is a full-time employee, so we use whatever our employees want to use. We use Slack at our WeWork co-working space. When we have an event, we’ll put a notice out to everyone in Slack.
We’ve used Trello, and it’s worked well for the developers, so we’re thinking of moving others to Trello as well. It’s really good for long-term, task-specific, project management, but not good for managing tasks you have to keep track of for today or tomorrow.
For now, Google Docs has worked the best for our team.