We don’t do everything from a customer service standpoint. Zendesk will handle email support, things like replying to multiple people. We chose Zendesk because they’ve been out for awhile; it was more of a trust factor than anything else.
The PeopleVine platform gives a full marketing suite. We use our own software for everything. From content to landing pages, social, text messaging, events, CRM--it's all built into a single platform. We help brands communicate and connect with consumers, both online and in-person. Across all the components you choose what you want to use to interact with people.