Salesforce is overpriced. It is an OK tool; it’s the first one that was built for this purpose. They created a good platform that can integrate with a lot of other tools. The problem is that people lose too much time on it.
We do data mining on LinkedIn to find potential clients and we nurture them until they are ready to buy.
Dropbox is what we use to do file sharing internally, because it was the first to do it. Also, I use a PC and everyone else uses a Mac: Dropbox works seamlessly for both. It saved me from getting a file server.
The last two companies that I helped move, as part of our consulting services, run completely on Google Apps. One of them has over 300 employees, which demonstrates the power of the cloud.
Asana has changed our operations. It has been amazing: we work with 40 or 50 different suppliers, and if you are not pushing these people, they do not get it done. Asana tracks milestones and lets us make sure that things happen.