We use Confluence and Hackpad for internal communication, along with Slack. We have everything pushing to Confluence, so we have a company repository of information. Hackpad is like a nicer version of Google Drive, and is easier to use. But Confluence is a better place to store information than Hackpad.
Marketing Manager - Shippo
We have started using Hackpad for documentation, and it works well for internal knowledge management. We needed to develop a process for sharing information because we have too much data.
Head of Growth Marketing (former) - Mention
Hackpad is a cloud-based document collaboration app, often used in concert with a project management tool like Trello or Asana. While basic functions are essentially identical to Google Docs, Hackpad offers more flexibility and improvements like a wiki format, media embedding, better version tracking, an automatically generated table of contents and a great mobile display. Acquired by Dropbox in 2014 as part of its plan to move into online collaboration, Hackpad is most appreciated for its ease of use and real-time capabilities. One of the biggest value-adds of this acquisition is that users can now access their Hackpad notes (or “pads”, as the company calls them) when they’re offline by syncing their Hackpad and Dropbox accounts.
Because Hackpad delivers an essential service in such a simple package, it’s appropriate for companies of all shapes and sizes.
Public workspaces, or pages that are open to anyone, always free in Hackpad. Private workspaces, which have restrictions on who can view and edit the pads, are free for up to five members, and cost $2/user per month once the group hits six members.