JIRA reviews from startup founders

76 reviews by founders
Dec. 29, 2016

We used JIRA because it is the project management tool we were familiar with.

Ryan Buckley

CEO - Scripted

Oct. 21, 2016

JIRA is similar to Salesforce in the sense that it gives you enough rope to hang yourself with. At the beginning we spent a lot of time on the settings level, trying to establish how we should use it. After a while, we realized that that way was not working and we had to do it all over again. We had to create documentation on how to use it. At the beginning, it can be frustrating but if you take the time to set it up according to your needs, it becomes incredibly empowering. It is so powerful and has so many options.

Zach Holmquist

Co-founder & CTO - Teem

Oct. 13, 2016

We like JIRA.

Michel Tombroff

CEO - Jack Media

JIRA - Best Internal Communication Tools for Startups

JIRA is the powerhouse of project management tools, boasting a flexible platform that’s geared specifically toward developers. While JIRA can handle a wide variety of tasks, including project planning, tracking and detailed release reporting, it has a decidedly technical bent. It’s not uncommon for companies to use JIRA only for their engineering teams, while all other teams use a lighter-weight tool like Trello or Asana.

Which startups use JIRA?

Because JIRA is so complex, smaller teams with simpler organizational needs tend to shy away from it in favor of something easier to use. As such, JIRA is disproportionately favored by larger series A and B companies that have plenty of employees and a more involved development process.

How much does JIRA cost?

JIRA has three packages, depending on your needs: a “for projects” package that handles issue tracking only; a “for development” package that handles both issue tracking and project management; and a “for service desk” package that also handles service requests. Like most project management tools, you can purchase a monthly subscription to JIRA that increases in cost depending on the number of users (the cheapest monthly package starts at $10 per month for 10 users), or you can purchase your own server. The latter option starts at $10 for 10 users, but jumps quickly to $1,200 as soon as you exceed 10 users; at that point, the payments shift from monthly to annual and the you (the user) are responsible for server management.

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