We use Looker for database BI. It’s similar to Tableau, and is a service that hooks into your transactional database to give you visualizations, graphs, etc. The amount of discovery it allows is fantastic, and we’ve used its modeling layer to transform our transactional data into data that’s more digestible by business analytics. Much of our proactive customer service is enabled by automated Looker reports that are triggered off of customer behavior patterns.
Co-founder - Rocksbox
We’ve been using in-house solutions to date, but they’re coming up insufficient when it comes to integrating with our other systems, like email list, mobile list and all of our web and messaging applications. We’re now looking to bring on an out-of-the-box solution, and strongly considering Looker as a visualization tool, on top of a centralized data warehouse like Amazon Redshift.
CEO - DoSomething
My favorite morning email comes from Looker which delivers KPIs and revenue numbers from the day prior – absolutely love it. Every morning I thank Maya (our VP of Strategic Planning) for setting this up.
Chief Design Officer & Co-founder - Zola