Salesforce reviews from startup founders

111 reviews by founders
July 18, 2017

We are trying to make Salesforce the unique source of truth. We are not doing outbound sales.

Emery Wells

Co-founder & CEO - Frame.io

July 17, 2017

We use Salesforce. It’s good and quite easy to use.

Bill Huang

Founder & CEO - CloudMinds

July 17, 2017

I don’t want to use Salesforce so I am in the market for a different tool.

Georges Clement

Co-founder & President - JustFix

Salesforce - Best CRM Tools for Startups

Salesforce is the leading CRM software, helping companies improve their sales, service and marketing by keeping their teams on the same page. Salesforce can track a wide variety of customer information, such as birthday, prior communications and, for B-to-B companies, whether or not the customer is capable of making a purchasing decision. Beyond its broad CRM capabilities, Salesforce has its own analytics suite that can track a wide spectrum of sales data, including which channels are most successful and how user satisfaction has driven purchases. On the customer support front, Salesforce offers two options: Desk.com and Service Cloud, a pricier option, intended for enterprise clients. And, with Salesforce’s new Salesforce1 platform, users can even build their own applications without much, if any, coding experience. The variety of services Salesforce offers can be daunting, but its power is unmatched.

How startups use Salesforce?

The platform is particularly popular among later-stage companies with a more developed sales force and a larger customer base to justify its cost. However, because of Salesforce’s ubiquity in the CRM space, it’s also used by some smaller startups. The platform has so many moving parts that it requires a lot of hands-on time to manage properly; as such, it’s favored by startups with enough internal resources to take advantage of all it has to offer.

How much does Salesforce cost?

Salesforce has a five pricing plans: The initial Group plan costs $25 per user per month; the Professional plan costs $65 per user per month; the Enterprise plan is $125 per user per month; an Unlimited plan is $250 per user per month; and the Performance Edition, which goes for $300 per user per month. Each upgrade offers additional features such as mass emails, history tracking and automated data cleansing.

Vendor info

Visit the website: http://www.salesforce.com/

Salesforce Alternatives

1Enrol

Expanding international education

AffinityLive

Work smarter

Agile CRM

Evaluate and optimise your email messaging

Appboy

CRM for marketers in the mobile world

Base

The only CRM built for people.

Bitrix24

Your company. United.