april, 2020

30apr10:00 am11:00 amRetaining and Empowering Customers: Customer Success Advice for Founders


Event Details

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On April 30th, we’ll be chatting with Erin Gouveia, VP of Customer Success at Hive, about retaining and empowering customers. Now more than ever, customer success will be important to engage and retain clients, especially as there could be a lull in landing new clients.

Join us at 10 am as we discuss customer success strategies founders can implement to delight and empower their customers!

About our guest

Erin Gouveia is Hive’s Vice President of Customer Success. She joined Hive from Publicis in 2017 when she realized that Hive was the tool that her teams had long been looking for.  Since joining in 2017, she’s scaled the customer success function from seed-stage to a post-series A.  Prior to joining Hive, Erin held positions in project management and production at both agencies, design firms and with the City of New York.

What’s the Daily Stack?

The Daily Stack is a virtual program for startup founders and leaders. Join us at 10:00 AM ET every weekday.

Every day we speak with founders, operators, and experts about the challenges and opportunities that entrepreneurs face. Bring your questions! We’ll be taking live Q&A from the audience each day!

Check out our lineup here. New speakers added every day.

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(Thursday) 10:00 am - 11:00 am