We use Slack mainly for group chats, as well as sending and sharing links. It’s great for making sure people who aren’t in the office are still a part of all of our conversations. We like it so far, and it’s the only tool that I’m married to at this point.
We were using Braintree because they had free credit processing, but then we switched to Stripe because they have more processes that are automated. Stripe also had a really seamless integration, and was faster--and looked better--than Braintree.
We’re using Google Drive because we already use Google for everything else. I think it’s great, and we haven’t had any challenges with using it. I’ve used Dropbox before, and it’s fine too, but Google Drive made the most sense for us.
We just signed up with TriNet, and will start using them early next year. They’re always at our WeWork coworking space, and they’re pretty aggressive. They basically come around and say, “Get on TriNet!” We were considering using them just for payroll, but I spoke with other founders, and they all said to just go with TriNet for everything. We’re in a growth stage, so it made sense to pay a little more to do everything with TriNet. I’ve heard that Zenefits is not so great, so I am happy with our choice of TriNet. I know Zenefits raised tons of money, but I’ve heard there are issues with them.
We are using Trello, as it was recommended to us by one of our developers, but I feel like it is overly simple. Using Trello is a lot like using sticky notes, which is great for some things, but not for other things. I want to know what everyone is working on right now, and Trello isn’t always the best for that. For example, it’s not good for helping me understand how long something the developers are working on will take to complete, and that is a bit frustrating. Trello really seems like it works best for teams that are all sitting in the same room.