The Optoro Stacklist

I personally cannot stand Salesforce, but luckily I do not have to use it. The cost is high and integrating with it is not fun. On the other hand, it seems to be the industry standard.

Blue Jeans is our video chat tool.

80% of our organization is on Slack. Slack is quite awesome, but you have to find your own approach to it. In our company we opened a channel for every specific topic. In addition, every client has its channel. We also have a system of x-channels for things that are off topic.

Our Website hosts our blog. It’s running WordPress.

For IT requests, we use Zendesk. It seems to be functional.

We use Desk.com. Our customer care team likes it.

Google Drive is good. The primary complaint is that, for people used to the Windows system, it makes no sense. You have to get used to a different logic.

We use Bill.com for account payables.

Expensify is how our employees fill expense reports.

We use QuickBooks but we had to do some integrations. For example we wrote some software to build our General Ledger. Trying to manage inventory with QuickBooks would be crazy so we only import a summary of the data.

Culture Amp is a beautifully simple tool to get employee feedback. It gets the job done, as the data show: our initial engagement was 60%--when we started using it, we went up to about 80%.

We use Namely. It is working OK and fits all our needs. We are using it for payroll as well. We are engaged with the company to make the product better. Some of the processes could be streamlined, but overall, it is light-years ahead of any product that is currently on the market.

We also like going to meetups. It is a great fun way to meet potential candidates.

LinkedIn Premium seems to be an effective way to sift through LinkedIn applications.

Greenhouse is a great applicant tracking system. Sometimes it can get complicated in who gets access to what. It works well for engaging with candidates and has good reporting.

We use Braintree. They are great, everything works. We use their Vault product to process credit card payments so that we do not have to deal with storing credit card data and we can avoid all the security issues that that implies. They also process PayPal payments etc.

We use Google Calendar. We were going to try x.ai but we didn’t get around to it.

Some of us use Asana.

We use JIRA on the dev side. We were on Pivotal Tracker before. The primary benefit with JIRA is that we integrated everything with it. It is highly customizable.

Company wide, we use Excel spreadsheets.