We use Salesforce for sales pipeline management and data warehouse for our members. The unpleasant "gotcha" is that they have relatively low amount of storage. Soon after we implemented our data warehouse we ran out of storage, which is really odd considering how cheap storage is nowadays.
In our company almost everyone uses Sketch. Compared to alternatives, it is lightweight, easy to use and gets the job done. Recently, they added a number of edge features that really make a difference.
eShares helps with 409 valuation services, board resolution approval, and signature management. I should have started using eShares sooner to have a cleaner cap table with t’s crossed and i’s dotted. You should start using it as early as you bring on investors.
We outsource to Early Growth Financial Services and they use QuickBooks. I used to do it myself, but I should have outsourced sooner as it takes away precious time that I could have used to do other things.
I have only positive things to say about Gusto. We have used Zenefits and Paychex in the past, but we prefer Gusto far and away. The administrative user interface and the associate-facing interface are fantastic.
We tried setting up Stripe but we could not because of the lack of support for a PayPal integration. In our market, there is deep PayPal penetration. That said, Stripe has made great strides in supporting marketplaces like Panjo with casual sellers. We are actively reconsidering Stripe.
JIRA has worked the best for us across design, development and product management. It has the ability to provide clarity into the product roadmap. It is also easy to use and not expensive.