Push notification services--we’ve looked at Parse, Urban Airship, and Amazon SMS, but we want to know how we can handle push notifications in a developer-friendly way. I have personal ties to Urban Airship, but I want what’s best for business, so any recommendations would be great. Customer Service--We want a robust customer service software. I’m drawn to Intercom and like their holistic approach to integrating, but would like any thoughts on good software for customer service. Beta deployments We’ve explored Layer for messaging. Does that make sense? We use Firebase for chat and comments and things like that, but we like Layer and what they’re doing and what they’ve built. Might make sense down the road. Any thoughts you have would be welcome.
Co-founder - Quill
I would love a tool that would give us a simple, cohesive overview of what a company is doing as a whole, with detailed information on what other departments are focused on, along with who the main contacts are for different priorities. Something that provides a project status update for the entire company. You don’t always know what everyone else is doing, aside from team updates and info dumps, but most people are only half paying attention to those.
Co-founder - Aviary
Social media management tool for Instagram. Evernote that would be for teams. Quip does that, but this seems like more of a Google Docs alternative, not Evernote alternative. Considerations are that it needs to be integrated into Slack, lightweight, mobile. If notes are not posted on Slack that something changed, then people will ignore it.
Co-founder - Cloudo
We need help with BI/Analytics. Besides basic Google Analytics, everything has been very focused on our application. We’re a very developer-oriented company. BI/Analytics is my big project this winter. What we need to do is we need all of our non-development and business people to get insights without having to write SQL queries. Eric has just built things as time has gone on, in their product, but there’s a limit to that. It all takes too much of his time. For example, people will ask for extra columns or rotating data. And at this point, Eric just writes things to dump out an excel file and then people on his team can deal with the data themselves. But this is not efficient, or sufficient. “We don’t do a lot with BI/Analytics, which is really embarrassing. Our new marketing director started on Monday and is very analytics-driven. So I’m sure he’ll be looking at different platforms soon enough. I will tell him to refer to stacklist.” RJ Metrics and Kissmetrics are local to them. Also need help with accounting. “Our biggest problem right now is that we don’t have a CFO, just an accountant. And the accountant still insists on issuing invoices and they’re not getting tracked properly.”
Vice President of Technology - Golf Genius Software
I did sign up for Slack. Haven't jumped into it yet, but I do want to look into that. I’m looking into adding Slack later on. I’ll look to add social media tools later on. Probably Sprout Social, Buffer. HR and Payroll--Once we grow, these will be on our to do list.
Founder - Jurnid
Looking for automation on the PR/Marketing side of things. As a startup, you don’t want a full-time person. So tools that would help us manage our public identity would be great. Currently, we just hack this together now to get coverage--scattered stories between Slack, Trello. Marketing winds up getting neglected, whereas sales and engineering always come first.
Founder & CEO - Do
We don't have an ERP yet, but I'd like to learn more about that. How do people plan for inventory and plan for replenishment? Our products are simple, but there's a large amount of manual tracking that needs to be done in order to know where everything is at a given time.
VP Finance & Operations - willa
1%Stacklist Startups Are Using Are there any categories of tools you’d like to learn more about?