We use Braintree for credit card processing.
Co-founder & VP Operations - Woot Math
Braintree is a good platform. They have good customer service. It’s not quite as well designed as Stripe, which I use with other companies, but it’s good and very secure.
Founder & CEO - FoodTrace
Braintree is good, especially because Stripe similarly turned us down based on our category.
Founder & CEO - Unbound
We use different tools depending on the ease of integration with the various part of our business: We use Square for mobile payments. We use Shopify for B2C. It is not as great for mobile solutions but is easy to plug in. Braintree's rate-wise can be less expensive.
Founder & CEO - Glass-U
We use Braintree. They are great, everything works. We use their Vault product to process credit card payments so that we do not have to deal with storing credit card data and we can avoid all the security issues that that implies. They also process PayPal payments etc.
CTO - Optoro
We basically use whatever is more convenient locally. We use Paypal and Braintree as well. These are tools born to be quickly integrated and mobile friendly. They have higher fees than a traditional method. If you are a small merchant you wouldn’t feel the difference, but at higher volumes you have to take that into account.
Co-founder & CTO - Musement
Braintree (PayPal) works really well and the UI is very intuitive. I use it to pull down a quarterly report to pay taxes. It is also integrated with Recurly.
Founder - Nicely Noted
We are evaluating Braintree. I think it’s an area where there is a lot of activity and a lot of invitation, and there’s a little bit of question mark if Braintree is the ideal choice.
Founder & CEO - Qardio
We used to use Stripe and now we use Braintree. We’ve been using Braintree for 1 year now. We migrated because Braintree had a better interface. The UI for seeing/searching transactions helps make looking at the business better. It has more control and view of how a business is going. Braintree also had a promotion going on at the time we moved. Their API is pretty good and I liked it. We were also in the middle of a migration so I was comparing Stripe’s API to Braintree’s API and I liked Braintree’s better.
Founder & Chief Instructor - iLoveCoding
Braintree has easy integration and straightforward APIs. We’ve used it for a year and a half now and have had no issues.
Co-founder & VP Data - Zendrive
If we started now, we would use a different tool than Braintree. We chose them because they seemed to focus on marketplaces, and take care of payout to sellers, taxes, etc. It seemed a more complete solution. I feel that the API is lacking and they are slow at adding new features. They promised to have PayPal as a payout option. To this day, they still do not support it.
Co-founder - Trove
Braintree is good. The setup requires an engineer--it is not as easy as Stripe. They provide our business. Nightclubs experience the most fraud of any brick and mortar business, so Braintree helps us look good by being ready to combat fraud and chargebacks for us. They are always on the cutting edge with payment and integration.
Co-founder & CEO - BottlesTonight
Braintree is serving us well; it has a lot of features, but it is not as agile and as configurable as we would like. For example, if our customers want to upgrade to a larger plan, we would like our processor to be able to automatically handle the discount, but Braintree does not do that for you.
Founder & CEO - AppGyver
We started with Braintree because they were offering something along the lines of free processing for the first $50,000 of sales. When you’re bootstrapping, that is great. Having read reviews, it was apparent that Braintree and Stripe were the most widely used processors, so I felt confident. We have a very international client base, and Braintree supports transactions from just about any country and currency you need. Another reason we chose Braintree was for its 3-day disbursement of funds for non-Amex transactions. Stripe used to be 7 days, but I do believe Stripe is stronger now in their developer ecosystem. If we started a new company today, it would be a tough choice.
Founder & CEO - iPyxel Creations
It works well - I have no cons.
COO - Reverb.com
We’ve merged Braintree with Shopify, so we use Shopify with Braintree in the back. Braintree is excellent! And Shopify is great overall. We wish we could configure it more, as it has a pretty generic, static checkout process. We wish it could be much more flexible.
Founder & CEO - Shortcut Labs
We’re using Braintree. It was key for us to have ownership of our data, and for it to be easily transferable. We also needed something at the right price that could support our subscription model, as well as store credit card numbers. Braintree offers all of these features, and gave us better pricing than Stripe. We also chose Braintree because of the easy PayPal integration.
Co-founder & COO - Club W
We use Braintree, and it’s going pretty well. We just switched over to their new platform, which was a little bit of work, but not totally insane. We still have some kinks to work out, but they’re great as far as being able to accept payments easily from lots of different payment methods. Their old platform was a bit of a nightmare, but in the past year, they’ve made it so they take care of everything for you, which is really nice.
VP of Product Development - RescueTime
We use Braintree, and it does what it does well. It doesn’t have a great interface on the backend, so you have to study it and you definitely need developer help to get it set up. But once it’s up and running, it does what it says it’ll do.
Founder & CEO - Reactful
We will offer premium services and apps on our card program, and Braintree will be the merchant acquirer gateway.
Senior VP Communications & Marketing - Karmic Labs
We’re in the midst of transferring to Braintree. We were not happy with Authorize.Net, and we’re really looking forward to using Braintree.
CMO & EVP of Sales - ExecRank
I like that Braintree does auto-transfers. I love Braintree, and I would pick it over anything else. I know the payments and processing universe well, and it’s one of the best tools I’ve seen for relative ease of use.
CFO - Makeable
We chose Braintree because we were looking for a platform with good fraud protection and customer service, and Braintree came highly rated for both. Their customer support has been helpful with any questions or issues we have encountered. However, I did hear that Braintree may be more expensive than other processors for transaction fees, etc. so it is worth exploring other options.
Co-founder - Bundle Organics
We initially wanted to use Stripe, but they weren't available in Slovakia, so we wound up using Braintree. It's sufficient for our needs
Co-founder - Cloudo
Braintree is good, but I think the way we get information from it can be much easier. The only reason we didn't use Stripe is that they weren't available in Europe at the time.
Co-founder & CEO - sli.do
(Braintree is) easy to use and implement.
Founder - Green Peak Labs
I highly recommend Braintree. We're very happy with it.
Founder & Editor-in-Chief - The Information
We like that Braintree has customizable receipts. That's really the reason we picked it.
CEO - Splash
This is a good tool, but we don’t use it much because most of our customers pay with a check.
9%Stacklist Startups Are Using Braintree
Braintree is more popular among larger Series A and B companies, largely because its prices are far more negotiable than some of its competitors for clients who see more than $80,000/month in sales.
Braintree charges 2.9% plus 30 cents per transaction, but only after your first $50,000 in sales--transactions before that are free. They also offer reduced pricing once you hit $80,000 in gross transaction volume per month. Multicurrency charges cost an extra 1% and chargebacks are slapped with a $15 fee.
Visit the website: https://www.braintreepayments.com/