Chatlio is a live chat service, enabling us to talk to our customers on some specific pages of our site directly from Slack. We chose Chatlio because it has a direct integration with our current internal communication tool (Slack), and also with Segment, where we centralize all of our analytics data. I cannot stress enough how much bringing live chat to Slack is a game-changer. It means not having to open a browser tab, wait for the app to load and hope the person on the other side is still there waiting for you. With Chatlio, anyone on my team can hop on and answer a customer question, which means we can send someone from customer support to sales in seconds, without interruption. It’s the ultimate collaborative support tool, and I like that it also offers a strategy to handle the chat when the team is out of office.
Head of Growth Marketing (former) - Mention
1%Stacklist Startups Are Using Chatlio
Chatlio enables companies to talk with their customers using their existing Slack service.
Visit the website: https://chatlio.com/