We started on Close.io. Close.io was great for a very small sales team because it was very email driven, which was good for us. But it lacked management reporting, analytics and workflow features. Salesforce has every feature under the sun. The UI is incredibly clunky, but we’re making do.

I like Close.io. I used to be a sales director at Zendesk for 5 years where I used Salesforce. I didn't want to use Salesforce when I started my own company. They give us what Salesforce is giving us but in a much more cleaner, simpler, more modern and easier to use package. Salesforce is infinitely more complex and hard to administer. At a small company we don’t want to have someone just to administer Salesforce--we want something that works out of the box. The downsides are that you don’t have an infinite feature set but we don’t really need that either right now.

We use Close.io to track outbound and inbound sales. It takes care of the process before someone becomes a customer. Close.io is fantastic because it has all of the integrated pieces we need. For example, we can make phone calls directly from the system. It is a one stop hub for client communication.

We chose Close.io as we didn’t want to dive into Salesforce because once you start, you end up in a black hole of additional services. We have an integration between Close.io and MailChimp.

We used Close.io, which was recommended and it works very well. The interface is really user-friendly.

Close.io is also a good CRM.

We use Close.io for prospecting emails and responses for leads.

Close.io is super flexible and really powerful. It has strong integrations and it’s more flexible for me than SalesforceIQ or Pipedrive. Those CRMs are great for just a sales team or if what you specifically do is sell one or two products. The way I use a CRM is as a way to deal with customers and content outreach, press, PR stuff, recruitment, partnerships and help coordinate different tasks.

Close.io has been great. It offers a great user experience. With Close.io we can keep all our customers’ emails and phone numbers in one place. This makes things easy, because we can rely on just one source. Unfortunately, it does not have built-in integration. But overall we are very happy with this tool.

We chose Close.io after trying what seemed like every other CRM platform out there. But they all fundamentally did not work for us. We chose Close.io because you can make calls through it, have multiple people in there at one time, and there is a downloadable app that works well.

We love Close.io. It has an amazing UX, which allows you to cut down on data entry and focus on closing more deals. I can’t stress how much it has simplified our sales and account management processes.

We like it, but so many of the integrations need to be custom-built, which is frustrating. That being said, I’m not sure there’s many/any better options for us at this point in our company’s life cycle, so we’re happy with Close.io!

We love Close.io. It has changed our life for the better--the satisfaction we get from it is tenfold. We chose it because it has a unified database, integrates with gmail and records all emails and phone calls ... For our business, we structure everything either by product or by geo-location and keeping that data in separate lists was a problem for us. With Close.io, all data goes into one place, and you can customize it however you want. On top of that, Close.io has a VOIP-integrated phone system where everything can be recorded. Unfortunately they don’t have an app, so if you have a sales force that’s out in the field, it would be difficult for them to register new accounts on the spot.