Get Satisfaction does not create tickets - it’s structured more like a form with different types of inquiries. We use it to handle feature requests; it’s nice that people can vote on them. At this stage we are still good without a ticket system--we can just rely on a support platform.
Co-founder & COO - TradingView
Get Satisfaction is used for our customer community forum.
VP of Marketing - Unbounce
Get Satisfaction helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
Visit the website: https://getsatisfaction.com