We use Intercom for onboarding customers on the app and Zendesk for communicating with customers.
Director of Inside Sales - ForceManager
We like Help Scout a lot. It’s pretty good for ticketing, knowledge management, and databases, ...
CEO - Beeswax
Desk is part of the Salesforce environment. It works great for us.
CEO & Founder - Pendo
We love Freshdesk. They're amazing, the customer service is fantastic, and it is really easy ...
Kate Bradley Chernis
Co-founder & CEO - Lately
Groove is for customer support. It is linked to Gmail and all the customer interactions ...
Co-founder - Bayzat
For the most part, our team likes using UserVoice. We’re happy with it, and I ...
Co-founder - FullContact
We are using osTicket. It’s an open source tool. We like the fact that we ...
Founder & CEO - Tagove
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We’re heavy users of Cases and the Service Cloud functionality. Also we’re heavy uses of ...
President & CEO - Full Circle Insights
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common