We were using Intercom and will now be switching to Salesforce. Intercom is okay, but ...
Founder & CEO - Vestwell
We like Help Scout a lot. It’s pretty good for ticketing, knowledge management, and databases, ...
CEO - Beeswax
Desk has the dependability and usability of Salesforce; the platform is customizable to fit the ...
Co-founder & CEO - Opternative
Freshdesk serves as a customer service tool as well as a CRM. It is very ...
Founder & CEO - Velasca
My favorite tool on the planet is Groove, a customer service software. At first we ...
Founder & CEO - MySiteAuditor
We evaluated other tools but eventually selected UserVoice. It helps us document and track customer ...
Co-founder & COO - Loopio
We are using osTicket. It’s an open source tool. We like the fact that we ...
Founder & CEO - Tagove
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We use Salesforce Service Cloud for customer service emails, and it also records all customer ...
Co-founder & COO - Casper
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common