We were using Intercom and will now be switching to Salesforce. Intercom is okay, but ...
Founder & CEO - Vestwell
Choosing a customer service tool was a lengthy decision process. We started with Front, then ...
Co-founder & CTO - Mixmax
Desk is part of the Salesforce environment. It works great for us.
CEO & Founder - Pendo
We love Freshdesk. They're amazing, the customer service is fantastic, and it is really easy ...
Kate Bradley Chernis
Co-founder & CEO - Lately
My favorite tool on the planet is Groove, a customer service software. At first we ...
Founder & CEO - MySiteAuditor
UserVoice is where we gain insights from our customers. We have our articles there, our ...
Founder & CEO - Do
We use our own ticketing system that we built using osTicket. osTicket is an open ...
Co-founder & CEO - AMPY
We use Tender, and it does what it needs to do. But when you choose ...
VP of Product Development - RescueTime
We use Salesforce Service Cloud for customer service emails, and it also records all customer ...
Co-founder & COO - Casper
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common