We were using Intercom and will now be switching to Salesforce. Intercom is okay, but ...
Founder & CEO - Vestwell
Help Scout is good at doing exactly what you expect it to do. It integrates ...
Co-founder & CEO - GMB Fitness
We use Desk.com. Our customer care team likes it.
CTO - Optoro
Freshdesk serves as a customer service tool as well as a CRM. It is very ...
Founder & CEO - Velasca
We use mainly Intercom and Groove for the ticketing system.
Co-founder & CEO - Recruitee
For the most part, our team likes using UserVoice. We’re happy with it, and I ...
Co-founder - FullContact
We are using osTicket. It’s an open source tool. We like the fact that we ...
Founder & CEO - Tagove
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We use Salesforce Service Cloud for customer service emails, and it also records all customer ...
Co-founder & COO - Casper
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common