Userbrain recruits people, and you put in a task and they have a certain number of people do that task. You can have up to 3 people a week do the task, if you pay for the top tier. Then, once a week, you get videos of people trying your app. It’s pretty bare bones, but their customer support is great. Anytime I’ve had an issue, they’ve been great. The biggest downside using them is that you can’t filter by demographic, like “only college grads”, or “only people with spreadsheet experience”, so you just get random people. The people they find might not line up with your target audience, but it is still helpful to see how people use your app. We’ve put them on pause for now, but we will go back to use them when we start doing more testing.
Co-founder & CEO - Fieldbook
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