We use Zopim for onsite customer service.
Founder - Magical Butter
Zopim creates live chat between our product management and our technical services. Our customers have account management teams to support them. A lot of it is on premise through traditional channels.
VP Marketing - Moogsoft
We are using another product by Zendesk: Zopim. It is their own chat software tool. We use it because it integrates very seamlessly with Zendesk and has a very robust API.
COO - Reverb.com
We use Zopim for live chat. We don't get many complaints, so we don’t need a ticketing system or anything too complicated. We just use the chat feature. Zopim is handy in that it also records everything, so we can go back and check something if we want.
Co-founder Stage: Seed - Sailo
1%Stacklist Startups Are Using Zendesk Chat (formerly Zopim)
Zendesk Chat lets you chat with customers and give them real-time support.
Visit the website: https://www.zopim.com/